Wireless Network Support

Although our experience and expertise ensures that the network is robust, works well and requires little management on your part, we provide several areas of support that make us stand out from the competition.

 Our support makes your life a lot easier:

  1. Pre-Implementation & Project Support
    Before we install a wireless network we will discuss in depth your requirements and what the best solution would be. We will ensure that any work required before installation is explained fully and that you are comfortable with the recommended solution. Your Account Manager will be on hand during and after the implementation to assist with any questions or concerns you may have.
     
  2. Post-Implementation Support
    Once the network is installed we complete regular system checks to ensure system is operating at optimum level via a remote monitoring service. This ensures that any network issues are flagged up and addressed at an early stage. As the owner of the network you will have access to our support team and your Account Manager for any queries or further requirements.
     
  3. End User Helpdesk
    Our UK based support service is designed to take away the hassle of running a complex IT network 24 hours a day, 7 days a week.

 

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info@claritywireless.co.uk | 0845 557 7235